Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

20 June 2022

Salganik, Dodds, and Watts—Experimental Study of Inequality and Unpredictability in an Artificial Cultural Market


Salganik, Dodds, and Watts
"Experimental Study of Inequality and Unpredictability in an Artificial Cultural Market"
(2006)

The abstract:
Hit songs, books, and movies are many times more successful than average, suggesting that ‘‘the best’’ alternatives are qualitatively different from ‘‘the rest’’; yet experts routinely fail to predict which products will succeed. We investigated this paradox experimentally, by creating an artificial ‘‘music market’’ in which 14,341 participants downloaded previously unknown songs either with or without knowledge of previous participants’ choices. Increasing the strength of social influence increased both inequality and unpredictability of success. Success was also only partly determined by quality: The best songs rarely did poorly, and the worst rarely did well, but any other result was possible.


The gist:
our results suggest not only that social influence contributes to inequality of outcomes in cultural markets, but that as individuals are subject to stronger forms of social influence, the collective outcomes will become increasingly unequal.

[emailed to self, 6 April 2021]

Hanson and Kysar—Market Manipulation


Hanson and Kysar
"Taking Behavioralism Seriously: Some Evidence of the Problem of Market Manipulation"
(1999)
[1426] Rather than simply
[1427]
asking how a particular anomaly will influence the typical consumer, the more probative question is how the presence of cognitive anomalies will influence all actors in the market. With that distinction in mind, we explained that manufacturers have every incentive to utilize cognitive biases to lower consumer appreciation of product risks. Such manipulation, we argued, is simply another form of cost externalization, a practice that manufacturers naturally pursue in an effort to avoid costs and increase profit margins. We noted also that this manipulation of consumer perceptions should occur whether or not manufacturers are cognizant of it. That is, the competitive forces of the market should drive manufacturers to act as if they are utilizing behavioral findings to exploit consumer perceptions, regardless of manufacturers’ awareness of the processes. Thus, we argued that the relative indeterminacy of the behavioral research is irrelevant to products liability theory because manufacturers operating under the evolutionary influence of the market will untangle the various cognitive forces at play in the consumer’s mind even if behavioral researchers and legal scholars cannot.

[emphasis in original]
...
[1434] After a cleaner, more efficient alternative to cockroach spray sold well below expectations in rural areas of the Southern United States, researchers assigned to the problem asked a focus group of representative women to draw pictures of cockroaches and describe their feelings about them. To the researchers’ surprise, all the insects were drawn as males and the stories accompanying the drawings clearly revealed feelings about the men in the subject women’s lives. Researchers learned that for these women, “killing the roaches with a bug spray and watching them squirm and die allowed [them] to express their hostility toward men.
....
[1481] There is growing evidence that cigarette warnings may actually give the product an enhanced gloss in the eyes of young consumers. Several studies have demonstrated a forbidden fruit appeal from television parental advisory warnings for violent shows. Similar studies on the labeling effects of alcoholic versus nonalcoholic drinks also suggest
[1482]
that the warning itself may enhance the attractiveness of the product. Tobacco industry executives seem to have been well aware of that possibility. As early as 1973, Dr. Claude Teague of RJR noted that a new brand aimed at the young group “should not in any way be promoted as a ‘health’ brand” and perhaps should carry some implied risk. To the contrary, “the warning label on the package may be a plus.” Thus, just as tobacco manufacturers were able to devise seemingly safer cigarettes to appease risk-conscious adult smokers, they also seem able to take advantage of government-mandated product warnings as an appeal to children in their constant efforts to recruit new smokers.

[emailed to self, 16 March 2021]

30 December 2019

Millennial Ambivalence: Sports

Sports have never been more fully integrated with the wider entertainment industry than they are right now, and neither have I, but I find, as I always did before, that sports fandom is the exception among artists and entertainers, not the rule. I for one quickly lost all interest in TV and movies as an adult, but sports have held on to an irreducible sliver of my attention where most all other artifacts of "entertainment" proper have failed. For market research purposes I suppose this puts me in an ever smaller sub-minority of entertainment consumers; truthfully, though, in my world sports are less entertainment than art, and this puts me quite at odds not only with the lowest common denominator but with virtually everything sports have become. Allow me to unpack that confession just a bit.

Like the rest of the entertainment landscape, the sports world has become increasingly ruled by "off-the-field" matters, both for better and for worse I think. Social media has given the athletes themselves greater agency in this new reality, but it is a reality which has been in the works for a while, since long before Twitter. If the proverbial aliens landed, they might conclude from the sports media's overwrought examination of every tabloid-worthy detail of the athletes' off-the-field lives that the games themselves must not be all that interesting to spectators, that the real action was in the human drama. Certainly most all sports media executives seem to have concluded this. This invites much the same question as do efforts to "humanize" orchestra musicians by shifting the focus off-the-field: Who TF cares about human dramas that are a dime a dozen? Is this really what the audience wants? Is it what the suits only think they want? Is this supposed to manufacture crossover appeal to other entertainment consumers by endowing sports with a tabloid sector? I don't know the answer, but I hate all of the choices.

On the plus side, I do think this Total Access has been constructive in greatly inhibiting the suspension of disbelief on which all entertainment makes its nut. People feel differently about the concussion issue in football, for example, but however they feel they are not allowed to ignore it, and that is, if not a happy condition in which to find ourselves, then at least the necessary first step toward happier times. This is just one of what seems like a dozen or so utterly delectable sports world nuggets for the dime store metaphysician to savor: everything contains the seeds of its own destruction, and sports fans alive today are getting to watch a generous handful of those seeds sprout and run amok both on and off the field. The money finally got so huge that the full weight of the human intellect was brought to bear on these primitive games, such that rule changes are now endemic to pro sports as the leagues desperately try to plug procedural holes that almost no one was even aware of 20 years ago. Social media has enabled smart athletes to make even more money on themselves, and dumb ones to find new and better ways to piss it away with each tweet. Teams are hardly identifiable by their uniforms anymore, because they have a dozen alternate uniforms and must keep them all in game circulation so as to keep all of them flying off the shelves at once.

Indeed, even I find myself perversely enjoying the spectacle of all of this and occasionally, as today, attempting to unpack it as if it mattered as deeply to me as music does, as deeply as in my weaker moments the outcome of a Big Game seems like it does. Ultimately though, both music and sports are things to do, not just things to contemplate. I consider the receptive end of the transaction to be active rather than passive in both cases, especially when done in person: crowds affect the outcomes of both concerts and matches in very similar ways, excepting of course (usually) the absence of zero-sum winning and losing in musical performance. I'm not really sure how knowing that the pitcher and the hitter have recently had a Twitter spat, or that the oboist has three children and two French bulldogs at home, figures into this equation for most people. I know that for me these are sideshows without which I would still enjoy listening to music and watching sports, and probably enjoy it more that I currently do precisely for not having to hear about all of this. Most every person-to-person interaction I can recall indicates that I am indeed part of a silent majority on this point; the towering piece of anecdotal evidence to the contrary is the wider thrust of all formal art and entertainment production towards tabloidism, oversharing, and backstory. I consume a certain amount of this residually, because I don't have a choice. I am not happy about it.

The process which was set in motion the first time a local pro sports team imported players from a neighboring town has now found its apotheosis in the holier-than-thous who "root for players, not for teams." Neither M.O. is any more or less rational than the other, but a player-centered fandom certainly represents the ultimate triumph of backstory over forestory. Formally at least, sports teams still win or lose "as a team," as the saying would have it, not as individuals or brands. So far this is one rule which has not been changed with an eye toward wider appeal; instead it is concertedly elided by an ever-growing sideshow of player-focused media content, most especially fantasy sports. I have had to resort to speaking of "material football" around my fantasy-playing co-workers in order to differentiate my interest in the games from theirs. Ironically, much like the nametags we wear at work, this twisted rooting interest doesn't actually allow fans to get to know the players as individuals but rather enables them to bypass this altogether to arrive at a false intimacy; instead of bringing fans closer to players, players literally become numbers, interchangeable chess pieces without human qualities, just as the team owners are so often accused of viewing them. (NFL = "not for long.") This is hardly more rational than rooting for the team from the place you grew up. What it is is more permissive of self-styling. When I was a teenager, self-stylers were known as "frontrunners" and roundly mocked. This was not that long ago.

There are exceedingly few players who are equally valuable in fantasy and material football, except perhaps for those who are equally worthless because they don't play at all. There are just as few whose aesthetic qualities and winning qualities are commensurate. Peyton Manning has been posited as among the most aesthetically unappealing great players. Mike Trout is not exactly unappealing, but his style lags well behind his substance. Kemba Walker just looks good in Celtics green and is, incidentally, also performing quite well in it. It just had to be a city like San Diego that brought Wil Myers and Manny Machado together, though some observers think the Padres are, whether because or in spite of this, finally headed for better times. Indeed, since I can walk to Dodger Stadium, and because the Dodgers and Padres play there 9 or 10 times a year, this is bound to be something I think twice about the next time I have a chance to go. There is a remote corner of my brain where there lives a standard-issue entertainment consumer, who is rationalistically put off by the idea of consuming the same entertainment product more than a couple of times. Happily for me, the artist who has the run of the remaining neural pathways is there to remind me that players evolve, stakes change, crowds affect outcomes, and that baseball is, like all great sports, just quirky and high-variance enough in its formal dynamics and material realities alike so as to preclude any two games between the same teams in the same building at the same time of day being remotely the same experience. High art can compete with that; tabloid journalism can't.




13 April 2013

The Social Network as Anti-Aesthetic

It is in one sense quite odd to me, and in another not at all, that the prescription for musicians to make friends with their audience tends to go unremarked upon from a critical perspective. It wasn't that long ago that the composerly world was rocked, riven, scandalized, some would say self-imploded by the suggestion that writing music only for other specialists was a good idea. I myself have never thought it was a particularly good idea, but I will tell you why a Babbitt-ian audience comprised exclusively of colleagues appeals to me more than one comprised exclusively of friends. (They are both, it bears mentioning, social networks, which points to the absurdity of privileging one so decisively over the other.)

The socially networked audience theory takes the hackneyed pop-cultural adage that true friends are the ones who tell you the truth even when it hurts and turns it on its head. Instead, you now must make friends with as many potential listeners as possible in order to insulate yourself from judgment, since your friends will never tell you what they really think of your music as long as your show makes for a good hang. But of course these must be your true friends, since they make time to come to your shows, hence allowing you to have a career, perhaps even to make a living.

I see this dynamic as the dark matter lurking unseen behind the more visible movement, especially within the contemporary art world, towards post/anti-aesthetic art. Musicians, especially the kind most inclined toward what I am calling the socially networked audience theory, seem to me to be as a group still very much interested in aesthetics, at least as far as how their work is made. Music being "the social art," as some have called it, our "anti-aesthetic" takes hold in the public presentation of our work instead of (perhaps despite) its mode of conception.

There is also a distinctly meritocractic tinge to all of this. (And make no mistake, meritocracy is a whole category of anti-aesthetic unto itself.) Whereas the opportunity to become an aesthetic success has historically been tied to privilege (leisure time for taking up music and the money to pay for instruments and instruction), it seems more in keeping with good American values that the people with the most friends should have the privilege of making art for a living, since this would suggest that they are far more legitimately meritorious than those who had the good fortune of being born into money, and perhaps even more so than those who fought their way into music without the benefits of privilege, since a lot of those people, though we respect the heck out of them for their dedication, are jerks nonetheless.

“Overdetermination,” says the Encyclopedia of Postmodernism, "comes closer to its postmodern connotation when Althusser, a Marxist philosopher, borrows the term to describe the complex whole of a social formation as it is constituted by a multiplicity of determining contradictions." Sorry for going there, Modernists, but doesn't that describe the socially networked audience theory pretty well? In a closed musical culture with a high degree of aesthetic consensus, friends and family hardly count for an audience any more than they do for references on a job application. Conversely, in a fragmented, postmodern musical culture where one has the freedom to make and consume any of a number of different kinds of music, they do not merely become the core of one's audience by default, but in fact (and this is where you can practically smell the overdetermination) they are vociferously annointed as the necessary core of one's audience by the most prominent tastemakers and cultural theorists in the musical profession itself, the only explanation being "The world has changed! Don't be left behind!"

There is a too-obvious, if not entirely incorrect, interpretation to be made here, namely that as times have gotten tougher for musicians, we have merely stooped lower and lower just to get by, and that only once the downturn had touched everyone more or less equally (even the fat cats) did it become socially acceptable to avowedly rely on friends and family for an audience, and indeed to advocate openly for doing so from positions of respect and/or authority. If that were the whole story, however, I believe we would nonetheless detect no small amount of regret in these proclamations, and also that it would be malcontents like me more so than those occupying said "positions of respect and/or authority" who would be glumly relating our plight to an imaginary readership. What in fact we have are commentators in high places who, to the extent it is possible to ascertain as much through a written medium, can barely contain their glee.

Many (myself occasionally included) have lamented the low standing of the arts in contemporary American society. And yet the present discussion makes clear how destructive the ongoing excessive romanticization of the arts remains to the arts themselves. It is this romanticization which provides the elusive other half of the primary "determining contradiction" in the social pathway to a post/anti-aesthetic. Or, in plain English, we recognize that art is in one sense a right and in another a privilege. The socially networked audience theory is one futile attempt among many to square these two realizations with each other when in fact both are permanent and irreconcilable, a good old fashioned dialectic which the postmodern revolution only thinks it has resolved.

08 December 2011

Doublethink Invades The West

Does Capitalism (or what goes for it here in the USA) not demand/engender/impose much the same psychological condition as archetypal Orwellian totalitarianism does? So few of the people I meet who play our Capitalist economic game, musically or otherwise, seem the least bit sincere in either words or actions, and I think this goes beyond the simple fact that convincing someone to purchase something they previously did not intend to purchase requires...well, some convincing. More to the point: no child grows up dreaming of selling jewelry or vetting credit histories, nor do the ones who grow up dreaming to be musicians typically find fulfillment of those dreams playing wedding receptions or church services. It is on that most basic level that sincerity is rendered more or less untenable in our culture, including for those "doing what they love" in service of something or someone that they don't.

This is merely our minimum common inheritance; the insincerity can, of course, be much deeper as well. My time at the airport permanently changed my perspective on this: here you have two groups of citizens ("business travelers" and "security professionals") more or less involuntarily thrust into an acrimonious "us versus them" relationship by economic and social realities (not to mention some questionable reactions to them by our elected officials). No one at these checkpoints wants to be there: Traveling Salesman and Security Guard are not dream jobs. Their unique relationship, of course, is that this is primarily due to the specter of having to deal with the other group! Such it is that the airport security checkpoint became the "divide and conquer" mechanism par excellence as the Bushes simultaneously crashed the economy and began erecting a police state from scratch: throw the middle class out of work and let them choose between selling useless shit and enforcing useless rules, and not just to anyone, but to each other. No wonder sincerity is in such short supply.

The dynamic in the musical world is not quite so sinister, but nor should we simply accept it on account of music being, as I of course have argued with apologies to most of my dearest colleagues, a very sophisticated but ultimately trivial recreational activity. Issues of sincerity are never trivial, and the recreational value of music, if that is in fact its greatest value, suffers tremendously at the hands of the entrepreneurial spirit, dismembered as these hands too often are from their thinking, feeling body.

09 November 2011

Any Lengths of Lasting?

Overheard this afternoon during pre-class chatter:

"The paradigm changes so fast now, you have to make the music today that will be big in six months."


Alternatively, we could aspire to create music which threatens to endure longer than six months.


25 November 2009

...and what a pantheon it is

Someone named Clara at a place called Wikio has contacted me twice within the past couple of weeks to inform me that this blog has attained a ranking of 43rd in the classical music category. I can't figure out if the site offers any way to compare blogs in different categories, but I have to think that 43rd in classical music must be the equivalent of about 10,000th in "Entertainment" or "Politics." If they ever add a "Pan-Stylistic Musico-Philosophical Ramblings" category, I'm sure I'll jump right to the top of that, but I'm not holding my breath.

Though I continue to cling to it as if out of total ignorance, I'm fully aware that my quest to establish an egoless and altruistic blog persona is an overly idealistic proposition if there ever was one. Even so, I could not in good conscience accept the invitation to add a Wikio badge to the sidebar proclaiming my status. I'd much prefer that the reputation of this document be made or unmade by its content. I also think those things are just plain tacky, a tad bit too smug for my taste, and in the case of this particular category and ranking, not necessarily guaranteed to work to your advantage, kind of like advertising the fact that you're the 205,957th coolest person in the Twin Cities.

I suppose this means I'm no longer allowed to lament my small readership, complain about the paucity of comments, or wonder aloud how blogs which seem to me to have no clear identity or focus could be more popular than mine. I could do more to shove this blog in people's faces, but I just don't believe in doing that (and not in music, either). I certainly don't believe in leaving comments on other people's blogs simply to promote my own. That's not only self-serving but downright destructive. Obviously, it's not like I want to hide the blog from people, and I do wonder what the chances are of the random person who goes looking for something just like this actually finding it. You have to have more free time and patience than most anyone has in order to successfully navigate the blogosphere without a compass. In that way, I wonder if the rankings, the blogrolls, and the perfuctory back patting aren't worth something, if not just a little tiny bit. I still don't want the badge, though, and as best I can tell, I won't lose my ranking by turning it down.

It also occurred to me during this time that in a moment of vulnerability, I once tacked a "followers" list onto the sidebar. I'm thankful for the 8 of them, but using them for marketing purposes runs contrary to the M.O. around here, so away it goes. It's not entirely for the same reason that I'm seriously considering abandoning the Postroll as well. I still dig the concept, but I have not invested enough in it for it to work. As such, most of the posts listed were written or originally linked to by the same few bloggers. I envisioned it being a more diverse collection of posts from a wider variety of sources. Those sources, I'm sad to say, have largely failed to materialize, and while I still find time to investigate a few new blogs from time to time, I haven't stumbled on a new "favorite" music blogger for quite some time. If only I could simply hide it without straight up deleting it. I can't seem to figure out if there's a way to do that, which means there probably isn't. That way I could keep open the option of returning to it in the future without merely starting over.

That brings us to one more thing I could do if I really wanted to be a real blogger, and that would be to move to a real platform. The estimable Kris Tiner recently did just that (read his explanation here), with seriously bad ass results. Once again, though, I find myself espousing some lofty conceit of purity, thinking to myself instead that imposing generic templates renders templates moot and allows the document to succeed or fail based on its content rather than its slick packaging. That would work if everyone operated under those restrictions. More likely, though, I'm just shooting myself in the foot.